Payment Options: All our prices are in Canadian currency. We have two secure payment method options: Pay Pal or Square
Shipping Your Order: All orders are shipped by Canada Post and sent out within 2 business days of your payment received. For "made to order" items, allow extra time as specified on the listing.
Our shipping costs are as follows:
Canada: Total order up to $75 -- shipping cost is $13 (Canada Post Expedited*) Total order more than $75 -- shipping is free -- (Canada Post Expedited*)
United States: Total order up to $100 -- shipping cost is $18 (Canada Post Tracked Packet Air*) Total order more than $100 -- shipping is free -- (Canada Post Tracked Packet Air*)
International (everywhere else): Total order up to $75 -- shipping cost is $12.00 (Canada Post Air Mail) Total order over $75 -- shipping cost is $38 (reg. $48) (Canada Post - Tracked Packet Air*) * Canada Post Expedited & Tracked Packet -- quicker mail service with a tracking number.
Tutorial / Lessons: There is no shipping charges for our tutorial lessons. These will be sent out by e-mail within 24 hours of purchase. Please check your spam box if you did not receive it or contact us if there are any other questions.
Note: Above shipping rates are adjusted after any discounts or coupons applied.
Refunds & Exchanges:
We want you to be happy with your purchase but if there are any issues or concerns, please contact us within 5 days of receiving your order and we will do our best to serve you.